Kristin Cassino is the manager of learning services for global risk solutions at Liberty Mutual Insurance Group, a business unit with 8.5 billion in sales and 8,500 employees. Learning services supports technical training including claims, underwriting and distribution.
Cassino started in the learning field at State Street Bank in Boston by building a small training department from the ground up. She led training departments for several banks in California before returning to Boston to join Liberty Mutual.
Today Cassino leads a group of more than 100 training professionals. Her recent focus for the team has been on improving consulting capabilities, increasing agility and using measurement and evaluation to demonstrate business impact.