Please review some of our most frequently asked questions.

About CLO Symposium

What is the CLO Symposium?

Developed and driven by the editors of Chief Learning Officer, the CLO Symposium is where learning, training and development professionals come together to learn from each other. By connecting with people and teams who have faced similar challenges and goals, you can learn practical applications that will help you and your team achieve the results your organization expects. This conference isn’t just for CLOs, though. Get the most out of the experience by bringing your team so you can all learn together. The Symposium is held in the spring and fall in different locations each year, so if one event doesn’t work for your learning department, consider attending the other. We look forward to seeing you there!

How is the CLO Symposium connected to Chief Learning Officer magazine?

The CLO Symposium is the ONLY conference series produced by the editors of Chief Learning Officer magazine. Don’t be fooled by the surplus of copycat events with the words “Chief Learning Officer” or “CLO” in their title.

How long has the CLO Symposium been around?

The CLO Symposium launched on Valentine’s Day Weekend in 2004. We have been hosting the event twice annually ever since. Please help us celebrate our 15th Anniversary at both of our 2019 installments.

Can I subscribe to receive special announcements and updates?

First and foremost, sign-up to receive email updates from Chief Learning Officer magazine. You can also stay up to date by joining the Facebook event page, joining the Chief Learning Officer group on LinkedIn, following Chief Learning Officer magazine on Twitter and checking out the #CLOsym hashtag.

Why should I attend this event?

• Access to unparalleled learning opportunities focused on the key trends in learning and development.
• Walk away with actionable strategies and ideas that can be applied to your organization immediately.
• Participation and recognition in the community of leading thinkers and practitioners.
• Develop strategies for effective leadership development and seamless succession planning.
• Align development with organizational needs and priorities to deliver measurable results.
• Discover the latest trends and technology for enabling improved workforce performance.
• Create and refine your strategy for learning and development to lead in the new business environment.

Who should attend this event?

CLO Symposium is the premier industry event for corporate or government professionals who plan, authorize or fund enterprise-wide learning and development initiatives within their organization. If your job responsibilities include any of the following, this event is for you:
• Continuous Improvement
• Corporate Culture
• eLearning
• Education & Training
• Employee Development
• Human Resources
• Innovation
• Instructional Design
• Knowledge Management
• Leadership Development
• Learning & Development
• Learning Operations Learning Technology
• Organizational Effectiveness
• People Development
• Performance Management
• Talent Management
• Talent Solutions
• Training


What’s included with my registration?

Registration includes access to all posted sessions on Monday – Wednesday.
All CLO Symposium registrants will be treated to the following meals:
• Monday: Lunch, Afternoon Break, Networking Reception
• Tuesday: Breakfast, Morning Break, Lunch, Afternoon Break, Networking Reception
• Wednesday: Breakfast, Morning Break, Lunch

*Travel and hotel accommodations are NOT included with basic conference registration.

What are the registration terms and conditions?

You may review our complete list of registration terms and conditions here: https://fallstaging.closymposium.com/about/terms-conditions/

Can I purchase a day pass?

We do not offer day passes.

What is the cancellation policy?

Things happen. We understand. Here’s how cancellations work:
If you cancel more than 30-days prior to the start of the event, you’ll get a full refund of the amount paid.
If you cancel less than 30 days, but more than 7 days prior to the start of the event, you’ll receive a refund of the amount paid, less a $250 Cancellation Fee. This offsets the processing fees we incur when you cancel and helps us avoid raising registration prices.
Within 7-days of the start of the event, you cannot cancel your registration and we will not provide a refund of the registration fees paid (regardless of whether or not you attend). You may however transfer your registration to a colleague at anytime, at no charge.
To cancel your registration (and get your refund, if applicable), please follow the “Request a Refund” link in your confirmation email or submit your request on our contact form.
If you’re entitled to a refund, the amount refunded will be based on the fees paid for the registration(s) you cancel and will be refunded to your original payment method – we don’t issue checks for refunds.
These cancellation terms apply regardless of the reason that you cancel (even if you unfortunately need to cancel for personal reasons, weather conditions or other work-related issues that are out of your control.)
Please remember that canceling your registration does not automatically cancel your hotel and travel arrangements. You are responsible for canceling your own hotel and travel reservations.

What are the key dates to remember?

Early Bird Registration Rate: Through Friday, July 12, 2019
Advanced Registration Rate: Through Friday, September 13, 2019
Cancel Without Penalty: Through Saturday, September 14, 2019
Conference Mobile App Released: Tuesday, September 17, 2019
Hotel Cutoff Date: Friday, September 20, 2019
Regular Registration Rate: Through Friday, October 11, 2019
Hotel Cancellation Deadline: 72-hours prior to arrival

How do I request an international invitation letter to apply for a visa?

If you are traveling from an international country and need to apply for a Visa to enter the United States, we would be happy to provide you with an invitation letter. To receive this letter, you must first register for the CLO Symposium and then complete the contact form requesting the invitation letter, as we put your order and invoice numbers on the letter.

Note the cancellation policy is still the same, even if the application for the Visa gets denied.

I registered for the event, but I cannot find my confirmation email.

No problem! These emails often get caught by corporate spam filters. Have you checked your junk folder?
You can request another copy be sent via our contact form here. We would suggest providing an alternative email address we can try as well.

Do I have to bring my printed ticket to the event?

A copy of your registration confirmation email, PDF ticket, Eventbrite mobile app or a photo ID will be required to pick up your conference credentials.

I am no longer able to attend. Can I transfer my registration to a colleague?

You bet! If you can’t attend, but know someone who really wants to be there, you may transfer your registration at no-charge. Please submit your request via our contact form. We’ll need your original order number as well as the following details for your replacement:
Job Title

Hotel & Travel

Is the hotel included with my registration?

A guest room is not included with basic conference registration. However, we have negotiated a reduced rate at the host hotel. You may also secure an even deeper discount on your hotel reservation by selecting the registration option with hotel included. This option provides an additional $200 savings!

How do I make my hotel reservation?

You may reserve your room online or call 888-737-9477 and reference your attendance at CLO Symposium Fall 2019 to make your reservation at our discounted rate of $289 per night. The deadline to make a reservation at the discounted rate is Friday, September 20, 2019. Please reserve your room early, as space is limited.

What is the closest airport to the venue?

Midway International Airport
12.7 miles
30 minutes (estimate)

Public Transportation
CTA Orange Line to State/Lake
45 minutes (estimate)

Taxi — Estimated fare: $35-45
Uber and Lyft — Typical fee: $30

O’Hare International Airport
17.9 miles
45 minutes (estimate)

Public Transportation
CTA Blue Line to Washington
60 minutes (estimate)

Taxi — Estimated fare: $40-50 (one way)
Uber and Lyft — Typical fee: $35

Do you offer transportation from the airport?

All attendees are on their own for airport transfers. The hotel does not offer a shuttle service, but taxis and ride sharing services are available at both major airports.

What is the dress code?

Wear whatever makes you comfortable, but you can’t go wrong with business casual.
There’s no dress code at CLO Symposium. You’re welcome to dress up (or down) as your heart desires. Wear whatever you’re comfortable and happy in.

It would also be wise to dress in layers so that you’ll be comfortable both in heavily air-conditioned session rooms and when you’re outside enjoying the sun during meals and breaks.

Agenda & Speakers

What types of sessions are offered?

Keynotes: The highlight of every CLO Symposium are the main stage keynote presentations. The editors of Chief Learning Officer begin researching and evaluating potential keynote speakers over a year in advance. Past headliners have included such trailblazers as Adam Grant, Michelle Gielan, Gretchen Rubin, Jonah Berger, Gary Vaynerchuk, Steve Pemberton, Bill Rassmussen, Charles Duhigg, Adam Braun, Geoff Colvin, and many more.

CLO Power Hour: Our take on TED Talks, these rapid-fire practitioner narratives are delivered in 15-minutes or less. We conclude the series of talks with a brief Q&A with the audience for a deeper dive.

Panel Discussion: Part hackathon, part singalong, part train wreck. The best panel discussions are those that spark debate, right?

CLO Breakfast Club Live Taping: The Chief Learning Officer Breakfast Club is an original podcast presented by Chief Learning Officer magazine. Each week over breakfast, editor-in-chief Mike Prokopeak and veteran CLO Justin Lombardo invite listeners into an exclusive club of senior learning leaders and participate in a one-of-a-kind conversation about what’s happening in corporate education, featuring in-depth interviews with learning executives, authors and industry leaders. We will be hosting a special live taping during the CLO Symposium!

Spotlight Workshops: Ripped from the pages of Chief Learning Officer magazine, these editorial driven breakout session dive deep into the issues that matter to you, and are presented by CLOs just like you.

Partner Workshops: These one-hour breakout sessions add rich content and value to the agenda. CLO event partners co-present with their corporate clients to share success stories about implementing a new program and/or solving a business issue for their client’s organization. You will have your choice of up to 16 case-study style presentations to choose from throughout the conference.

Learning In Practice Awards Ceremony: Since 2003, the Chief Learning Officer Learning In Practice awards have recognized learning leaders who demonstrate excellence in the design and delivery of employee development programs through a combination of qualities such as leadership, vision, business acumen and strategic alignment. We will recognize our 2019 award winners during this pre-conference luncheon on Monday, October 14, 2019. All conference registrants are invited and encouraged to attend.

Where can I get a schedule of the workshops taking place during the conference?

The workshop details are generally posted approximately 6-weeks prior to the event. Most of these are client case-studies presented on behalf of our event partners and often take a while to firm up.
However, you may review the completed program from our Spring 2018 event to get a better idea of what you can expect.

Can I earn Professional Development Credits (PDCs) for attending CLO Symposium?

Earn up to 12 HR (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal is not an endorsement by the HR Certification Institute™ of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.
Human Capital Media is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 12 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.

How do I submit a proposal to speak?

Better workplaces create better lives. That’s our vision at Chief Learning Officer magazine, digging into learning solutions for enterprise productivity. While we showcase stories monthly in print, we believe that gathering communities of leaders to share best practices and innovative approaches in employee learning and development, both in person and online, is equally important. This process begins with you.

Click here to submit your proposal.

If you are a vendor, consultant or solution provider who helps other organizations improve their workforce development initiatives, please request a copy of our sponsorship brochure to see how you can participate.